Helpdesk
Tags every new ticket, merges duplicates, spots outages early and drafts a first reply for an agent to send.
Reads
Tickets, macros, customer history and satisfaction scores
Does
Triages, tags, drafts first replies
Setup
API key · 5 min
What Quorvel reads
New and open tickets, customer history, macros and help-centre articles.
What Quorvel can do
Tag by product and urgency, merge duplicates, post an outage alert when five tickets describe the same symptom, and draft replies grounded in your help centre.
Permissions
Agent-level API key. Quorvel never closes a ticket a customer has replied to.
Setup
Three steps, about five minutes.
01
Sign in
Open Settings → Integrations and sign in with the account Quorvel should use. We show every permission before you approve.
02
Pick what it can see
Choose folders, inboxes, projects or schemas. Everything else stays invisible to Quorvel.
03
Choose what it can change
Start read-only. Turn on drafts, edits or sends one at a time, each with its own approval rule.
Communication
Quorvel reads the inboxes you connect, drafts replies in your tone and files attachments where they belong. Nothing sends without approval.
Setup
OAuth · 2 min
Communication
Calendar
Books holds, reshuffles meetings when plans change and sends the agenda the night before.
Setup
OAuth · 2 min
Knowledge
Docs
Writes drafts straight into your docs, with every figure linked back to the row it came from.
Setup
OAuth · 3 min
Knowledge
Spreadsheets
Reads and fills sheets, checks that totals add up and turns ranges into charts you can paste anywhere.
Setup
OAuth · 2 min
Least access, by default.
Quorvel does the work. People decide what leaves the building. Set the rules once and every job follows them.